The online management tools are constantly being improved to provide greater control and visibility to customers, enabling self-service functionality. The currently available online tools are described below.
This tool provides the customer with a view of the total usage of the specific user package. Usage data is updated on a daily basis, and provides updated info for the 24-hour period intervals.
This facility allows online management of the purchased monthly Cap linked to the package. The ability to set the Cap at a higher level as a once-off or recurring frequency. This provides the flexibility of presetting a higher monthly Cap, during a period of foreseen higher usage, instead of constantly topping up.
The top-up facility allows the purchase of an additional 1GB as required. This can be done online or via the call centre Related links
Support desk number: 10210